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Krysteen is helping people deal with conflict

Krysteen McElroy knows how important it is to trust your own judgement, but also how often people need support and confidence to do this, when a conflict or difficult situation is involved Krysteen’s business, Critical Moments is all about helping people with coaching and training practice, and particularly those in rural and regional locations. Read more about Krysteen and her journey:

Name: Krysteen McElroy

Business Name: Critical Moments

Phone Number: 0408 655 108

Website address: https://www.criticalmoments.com.au/

Email address: coach@criticalmoments.com.au

Physical address: Padthaway SA  5271

What does your business do?

Critical Moments is a Conflict Management coaching and training practice especially for those living and working in rural and regional areas.

Conflict coaching is useful for a team or workplace, as well as individuals who feel they need some support. Sessions are always one-on-one and confidential and all discussions remain strictly between you and your coach.

I will work with you to develop skills and knowledge to enable you to more effectively engage in a dispute or conflict. Conflict coaching is similar to working with other coaches, however the focus is on working with an individual to

• work through a specific conflict or dispute

• and/or develop skills to be more effective in handling conflict and difficult situations

I can also provide you with interactive groups session that will assist your team to understand why conflict occurs and how to tackle it to get a positive outcome – these sessions are tailored to your needs.

The objectives of the sessions will be to

• Reduce the harmful effects of workplace incompatibility swiftly and effectively

• Provide staff with skills and knowledge to manage conflict with clients, colleagues and in their personal lives

• Reduce the need for you to resolve or intervene in workplace conflicts

What area do you serve? Australia – sessions can be face-to-face or held remotely

How long have you been in business? January 2022

Did you found the business? Yes

Please provide some dot points about your business journey:

  1. Explore the unknown and take the risk – be confident in your own skills and knowledge
  2. If someone offers you an amazing opportunity, say yes and then learn how to do it later
  3. People don’t want to know what you know, they want to know that you care
  4. Networks are very necessary – for all sorts of reasons. Support, promotion, knowledge etc

Name two things you’ve learned from your business journey?

  1. The importance of a network.
  2. Trust your own judgement

Why did you join the Women in Business Network? To gain a network of like-minded business people.